Privacy Policy
Last updated: March 2026
Introduction
Reward Otter ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including RewardOtter.com, DoubleDip.app, and MyReward.org.
Information We Collect
Information You Provide
We may collect information that you provide directly to us, including:
- Account information (email address, password)
- Profile information (preferences, settings)
- Payment information (processed by third-party payment providers)
- Communications (support requests, feedback)
Information Collected Automatically
When you use our services, we may automatically collect:
- Device information (browser type, operating system)
- Usage information (pages visited, features used)
- Log data (IP address, access times)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.
We may use third-party analytics services (such as Google Analytics or similar) to help understand how users interact with our services. These services may use cookies and similar technologies to collect information about your use of our services.
Third-Party Services
We may share information with third-party service providers who perform services on our behalf, such as:
- Payment processing
- Email delivery
- Analytics
- Customer support
These providers are obligated to protect your information and may only use it as necessary to provide services to us.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Objection to processing
- Data portability
To exercise these rights, please contact us at support@rewardotter.com.
Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at support@rewardotter.com.
If you have questions about this policy, please contact us at support@rewardotter.com or visit our Support page.